Money Back Guarantee Policy for SYNOVITALIS

**1. Introduction**

Welcome to SYNOVITALIS. We stand by the quality of our products and your satisfaction is our top priority. Our Money Back Guarantee policy is designed to provide you with assurance and confidence in your purchases.

**2. Eligibility**

To be eligible for a refund under our Money Back Guarantee, the following conditions must be met:

- The request for a refund must be made within 30 days of purchase.
- The product must be returned in its original packaging.
- The product must be unused and in the same condition as when you received it.

**3. Initiating a Refund**

To initiate a refund, please follow these steps:

- Contact our Customer Service team via email at support@synovitalis.com with your order number and reason for return.
- You will receive a Return Merchandise Authorization (RMA) number. Please include this number with your returned product.

**4. Return Shipping**

- Customers are responsible for return shipping costs unless the return is due to a SYNOVITALIS error (e.g., incorrect or defective item).
- We recommend using a trackable shipping service. SYNOVITALIS is not responsible for lost or undelivered returns.

**5. Processing Your Refund**

- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

**6. Exceptions**

- Our Money Back Guarantee does not cover products marked as “final sale” or “non-returnable.”
- Gift cards are non-refundable.

**7. Contact Us**

If you have any questions or concerns regarding our Money Back Guarantee policy, do not hesitate to contact us:

**SYNOVITALIS Customer Service**

- Email: support@synovitalis.com
- Phone: +1 (555) 123-4567
- Address: 123 Wellness Way, Suite 456, Health City, TX 78901

**8. Policy Changes**

SYNOVITALIS reserves the right to modify this Money Back Guarantee policy at any time. Changes and clarifications will be effective immediately upon their posting on our website.

Thank you for choosing SYNOVITALIS. Your satisfaction is our promise.